Delivery and Return Policy

Everyday, Non-Holiday Deliveries

Same day order cutoff is 3pm (except on Mother’s Day and Valentine’s Day where same day delivery isn’t guaranteed, call us early).
Delivery days are Monday - Saturday (except on Mother’s Day and Valentine’s Day, we will deliver on the day and ANY days close to these events due to the volume of orders).
Our normal delivery window is 12pm - 5:30pm. We do make accommodations outside of this window depending on specific needs, give us a call to discuss!
Please do your best to confirm that the recipient will be at the location, or that there’s a safe and secure place for us to leave the arrangement.
Important: You are responsible for checking that you’ve provided us with accurate and complete information at checkout. Fill in the address, include a gate code if necessary, a card message, the recipient's phone number, and any other pertinent information. We’ll do our best to ensure smooth delivery, and chase up any of this information with you but we can only do so much! (Please note: we can’t do this on a per order basis during events such as Mother’s Day or Valentine’s Day due to the high volume of orders).
If we are unable to deliver or leave the flowers at the address provided, they’ll be returned to the shop where you can either pick them up, or have them redelivered at your own cost.
All product sales are final, and there are no returns for recipients that refuse delivery.

For our fresh flower arrangements the minimum for delivery is $75 (except over Mother’s Day and Valentine’s Day where our minimum may change due to increased demand).
Delivery fee is based on distance starting at $19.99 for local including Westlake, Thousand Oaks, Agoura Hills, Oak Park, Newberry Park, Calabasas, and Lake Sherwood. However, we deliver from Ventura all the way to LA including Malibu, Moorpark, Camarillo, West Hills, Hidden Hills, Woodland Hill, Encino, Simi Valley, Tarzana, Oxnard, Pacific Palisades, Sherman Oaks, Porter Ranch, Granada Hills and Beverly Hills.